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How do I submit a request?
- www.medrecs.com - Once you have submitted the request information
the authorizations/stipulations can be faxed to our headquarters.
- Use our Record Request Form
template available in Word or WordPerfect formats. E-mail the
form to sales@medrecs.com
and fax the authorizations/stipulations to our headquarters.
- Complete a Record Request
Form. Mail or fax the request to our headquarters with the
authorizations/stipulations.
Why should I become a subscriber?
MEDRECS On-line requests are more efficient to process so you'll
get quicker turnaround on your records. When we receive your request,
we'll start processing it immediately by contacting facilities and
scheduling the work. Even though we need the patient authorization
on file to complete your order, we'll process all of the preliminary
work from your on-line request. So when you've sent us the authorization,
we can quickly get the documents to you.
What is your turnaround time?
Average turnaround time is 25 working days. MEDRECS also offers
special Priority Handling for more urgent matters.
How can this service be less expensive than your competitors?
We believe that our customers should only be charged for the services
used. Our Schedule of Charges is designed so that, you can have
more control over services performed, from the very basic request,
to a more extensive, in depth search.
No Hidden Costs
No Contractual Agreements
No Charges for Errors Made by Your Staff
No Up-Charges on Pass-Through Costs
Why should I use a service?
Your staff's time is valuable. By using MEDRECS for your document
retrieval needs, your staff can attend to more pressing issues which
need direct attention. Additionally, many insurance companies will
not pay fees for your staff's time while collecting records. MEDRECS
can provide direct billing to many insurance companies, further
decreasing your staff's workload.
How do I set up an account with MEDRECS ?
Your account is set up when your first request is received. There
are no contracts or agreements.
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